Orders made before 10am Australian Eastern Standard Time will usually have same-day dispatch. However, we ask that you please allow up to 24 hrs for product processing.
Our shipping times may vary from 3 - 5 business days (Business days do not include weekends or public holidays).
Australia post Standard Parcel (FREE): 3 - 5 Business days (slightly longer for rural and remote areas)
Australia post Express Shipping ($7.95): 1-3 Business days

Please contact us at support@pouchofficial.com if you have any enquiries.
If damages have been incurred during shipping - Pouch will replace your product at no cost to you. Please contact us within 48hrs if this has occurred.